Terms & Conditions
1. Introduction
Welcome to Royal Ranthambore Safari.
These Terms & Conditions govern the use of our website, services, and transportation booking facilities.
Royal Ranthambore Safari is a privately operated travel and transportation service provider based in Sawai Madhopur, Rajasthan, India.
We provide local transportation, pickup and drop services, hotel transfers, railway station transfers, local sightseeing tours, and transportation to designated safari boarding points in Ranthambore.
By accessing our website or using our services, you agree to these Terms & Conditions. If you do not agree with these terms, please do not use our website or services.
2. Our Business Identity
Royal Ranthambore Safari is an independent private travel and transportation agency.
We are not a government website, government department, or an official representative of Ranthambore National Park, Rajasthan Forest Department, or any government tourism authority.
Our website is intended to provide information about our privately offered transportation and travel assistance services.
We do not claim to be an official government safari booking portal.
3. Our Services
Royal Ranthambore Safari provides transportation and local travel assistance services, including:- Hotel Pickup & Drop Services
Sawai Madhopur Railway Station Transfers- Hotel to Safari Boarding Point Transportation
Safari Boarding Point to Hotel Transfers- Gypsy Safari Pickup & Drop Transportation
Canter Safari Pickup & Drop Transportation- Local Tours and City Sightseeing
One-Way and Round-Trip Transportation- Local Tourist Transportation in Ranthambore
The availability of these services depends on the requested date, vehicle availability, location, and operational conditions.
Our transportation services are separate from official wildlife safari permits, park entry permissions, and safari vehicle allocation managed by the relevant authorities.
4. Booking and Confirmation
Customers may contact us through our website, phone, WhatsApp, or other available communication channels to inquire about our services.
Submitting an inquiry does not automatically confirm a booking.
A booking will be considered confirmed only after:- The requested service details have been discussed.- Vehicle availability has been verified.
Applicable charges have been communicated.- The customer has accepted the booking terms.- Our team has provided booking confirmation.
Customers are responsible for checking the booking details before confirmation, including the pickup location, destination, travel date, pickup time, vehicle type, and applicable charges.
5. Pricing and Payments
The charges for transportation services may vary depending on the distance, travel duration, vehicle type, route, and service requirements.
The applicable price will be communicated to the customer before the booking is confirmed.
Customers are requested to make payments only through the payment methods communicated by our authorized business representatives.
Any additional charges, including waiting charges, route changes, extended travel duration, or additional stops, will be communicated wherever applicable.
We do not intentionally misrepresent our service prices or booking conditions.
6. Customer Responsibilities
Customers using our services are expected to:- Provide accurate booking and contact information.
Arrive at the agreed pickup location on time.- Inform us of any changes to their travel schedule.
Follow applicable transportation and safety requirements.- Treat drivers, staff, and vehicles respectfully.
Avoid requesting transportation services that violate applicable laws or regulations.
Customers are responsible for ensuring that their personal belongings are safely handled during transportation.
Royal Ranthambore Safari shall not be responsible for personal belongings left behind in vehicles, except where applicable law requires otherwise.
7. Pickup and Drop Services
Our pickup and drop services are provided according to the agreed booking details.
Customers must provide the correct pickup and drop locations.
Any changes to the pickup location, destination, route, or travel schedule may be subject to vehicle availability and additional charges.
We will make reasonable efforts to accommodate customer requests but cannot guarantee changes that are not confirmed by our team.
8. Local Tours and City Sightseeing
Our local tour and city sightseeing services provide transportation assistance for visitors exploring Sawai Madhopur and the surrounding areas.
The itinerary, travel duration, destinations, and applicable charges will depend on the customer's requirements and the arrangements confirmed at the time of booking.
Entry tickets, guide services, parking charges, or other third-party expenses are not included unless specifically communicated and agreed upon.
Customers are responsible for following the rules and instructions applicable at individual sightseeing destinations.
9. Safari Boarding Point Transportation
Royal Ranthambore Safari may provide transportation to and from designated safari boarding points.
However, transportation to a safari boarding point does not constitute an official safari permit, park entry ticket, or confirmation of a wildlife safari.
Safari permits, safari zones, park entry, safari timings, and official safari vehicle allocation are managed by the relevant authorities and are subject to their rules and availability.
Customers must ensure that they have the necessary permits or bookings for any safari activity they intend to undertake.
Any separately booked safari or third-party service will be governed by the respective provider's terms and conditions.
10. Cancellation and Refunds
All cancellations and refund requests are governed by our Cancellation & Refund Policy.
Customers are encouraged to review the Cancellation & Refund Policy before confirming a booking.
Refund eligibility, applicable cancellation charges, and processing timelines will be determined according to the confirmed booking terms and applicable laws.
For cancellation or refund assistance, customers may contact our business through the available communication channels.
11. Delays and Unforeseen Circumstances
Transportation schedules may be affected by traffic, weather conditions, road closures, railway delays, vehicle issues, or other circumstances beyond our reasonable control.
We will make reasonable efforts to inform customers of significant delays or changes.
We do not guarantee exact travel durations where external circumstances may affect the journey.
Where a confirmed service cannot be provided, we will communicate the available options to the customer in accordance with the applicable booking terms.
12. Third-Party Services
Our website may contain information or references relating to third-party services, including hotels, safari permits, tourism facilities, or other travel-related providers.
Such services may be governed by separate terms and conditions.
Royal Ranthambore Safari is not responsible for the policies, services, availability, or decisions of independent third-party providers, except where applicable law provides otherwise.
Customers are encouraged to verify the details and terms of any third-party service before making a booking.
13. Website Information and Accuracy
We make reasonable efforts to keep the information on our website accurate and updated.
However, service availability, prices, transportation arrangements, and other details may change depending on operational conditions.
Information provided on our website is for general informational purposes and does not constitute a guarantee of service availability.
Customers should contact us to verify current service details before confirming a booking.
14. Limitation of Liability
Royal Ranthambore Safari shall make reasonable efforts to provide the transportation services confirmed with customers.
To the extent permitted by applicable law, we shall not be liable for indirect or consequential losses arising from circumstances beyond our reasonable control.
Nothing in these Terms & Conditions excludes or limits any rights or liabilities that cannot legally be excluded or limited under applicable Indian law.
15. Privacy
We may collect customer information such as names, contact details, travel dates, pickup locations, and booking requirements to respond to inquiries and provide our services.
Customer information will be handled in accordance with our Privacy Policy and applicable data protection laws.
We do not intentionally misrepresent how customer information is collected or used.
16. Changes to These Terms
Royal Ranthambore Safari reserves the right to update or modify these Terms & Conditions when necessary.
Any updated terms will be published on this page with a revised "Last Updated" date.
Customers are encouraged to review this page periodically.
Changes will not override applicable legal rights or confirmed booking terms where prohibited by law.
17. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes arising in connection with our services shall be handled in accordance with applicable Indian law and the jurisdiction of the competent courts.
Thank you for choosing Royal Ranthambore Safari.
We look forward to assisting you with your transportation and local travel requirements in Ranthambore.