CANCELLATION & REFUND POLICY

Last Updated: September 2026

Royal Ranthambore Safari is a private safari and travel assistance agency based in Ranthambore, Rajasthan, India. This Cancellation & Refund Policy explains the general conditions applicable to safari and travel assistance services requested through our website.

1. INQUIRY DOES NOT MEAN CONFIRMED BOOKING

Submitting an inquiry through our website, WhatsApp, phone or any other communication channel does not automatically confirm a safari or travel service.

A booking is considered confirmed only after the applicable availability, booking process, payment and confirmation requirements have been completed.

2. AVAILABILITY & CONFIRMATION

Safari availability, permits, zones, timings and vehicle availability are subject to the applicable Forest Department rules, availability and confirmation.

Availability may change depending on the travel date, safari shift, vehicle type, zone, quota and other applicable conditions.

An inquiry or request for a particular safari zone, vehicle or timing does not guarantee its availability.

3. UNCONFIRMED BOOKINGS

If a payment has been received but the requested safari or service has not yet been confirmed, the payment may be refundable.

Any applicable transaction, payment processing or service charges may be deducted where applicable.

The actual refund amount will depend on the payment method, applicable charges and status of the requested service.

4. CONFIRMED SAFARI BOOKINGS

Once a safari booking or other travel service has been confirmed or issued, cancellation may be non-refundable.

Refund eligibility, if any, will depend on the applicable booking conditions, service provider rules and cancellation terms applicable to that particular service.

Customers should carefully review the applicable conditions before confirming a booking.

5. FOREST DEPARTMENT & SAFARI RULES

Safari permits, safari zones, vehicle allocation, timings and entry are subject to the applicable Forest Department process, rules and availability.

If a change, cancellation or restriction is imposed by the applicable authority or due to circumstances beyond our control, the applicable refund or rescheduling conditions will depend on the relevant booking and service-provider rules.

Royal Ranthambore Safari cannot independently guarantee or override Forest Department rules, permit availability, safari zones or vehicle allocation.

6. HOTEL & TRAVEL SERVICES

Hotel bookings, transportation, pickup and drop services and other travel arrangements may have separate cancellation and refund conditions.

Where a third-party hotel, transport provider or other service supplier is involved, the cancellation and refund policy of that provider may apply.

Any non-refundable amount charged by the applicable supplier may not be refundable.

7. TRANSACTION & PROCESSING CHARGES

Payment gateway charges, transaction charges, banking charges, processing fees or other applicable service charges may be non-refundable where they have already been incurred.

Any applicable deduction will be communicated or reflected in the applicable refund calculation.

8. REFUND PROCESSING

Where a refund is approved, the refund will normally be processed through the applicable payment method or payment provider.

The time taken for the refund to appear in the customer's account may depend on the bank, payment gateway, card issuer or other payment service provider.

Royal Ranthambore Safari does not control the processing time of external banks or payment providers.

9. CUSTOMER REQUESTS

Customers requesting cancellation should provide the relevant booking or transaction details so that the booking status and applicable cancellation conditions can be checked.

Cancellation requests are subject to the status of the booking and the applicable terms for the requested service.

10. NO GUARANTEE OF WILDLIFE SIGHTINGS

Safari bookings are for a wildlife experience and do not guarantee sightings of a tiger or any particular animal, bird or other wildlife.

The absence of a particular wildlife sighting is not considered a reason for a refund of a confirmed safari booking.

Wildlife sightings depend on natural conditions, animal movement, weather, season and other factors.

11. CHANGES DUE TO UNAVOIDABLE CIRCUMSTANCES

Safari or travel arrangements may be affected by weather conditions, forest conditions, government or Forest Department directions, safety requirements, operational restrictions, natural events or other circumstances beyond reasonable control.

In such situations, any cancellation, refund, rescheduling or alternative arrangement will be subject to the applicable rules and terms of the relevant service provider or authority.

12. IMPORTANT NOTICE

Royal Ranthambore Safari is a private safari and travel assistance agency. We are not the official website of Ranthambore National Park, Rajasthan Forest Department, Government of Rajasthan, or any government authority.

We assist customers with safari and travel arrangements. Safari permits, zones, timings, vehicle availability and entry are subject to applicable Forest Department rules, availability and confirmation.

Customers are advised to review the applicable cancellation and refund conditions before making a final payment or confirming any service.

By proceeding with a confirmed booking or service, the customer acknowledges and agrees to the applicable cancellation and refund conditions.